Following the loss of Grace Scott, our much-loved friend and colleague, our office will be closed on the afternoon of Wednesday 25th September 2024 from 1.15pm. Grace requested a private family funeral so our team will be paying their respects and celebrating her life during this time. Grace peacefully passed away on Saturday 7th September and will be sadly missed by all who knew her.
Our office will be closed on Friday 20th and Monday 23rd September for public holidays.
Our normal out of hours emergency repairs service will be in operation via 01290 421130.
Rent Payment can be made at any time by calling 0330 041 6497, via the AllPay website www.allpayments.net or by using the Allpay mobile app. You can also continue to make payments directly into our bank account, or using the Post Office or PayPoint outlets.
The following numbers may also be of use:
For gas escapes: Transco 0800 111 999
For electrical supply faults: Scottish Power 0800 092 9290
For burst water mains: Scottish Water 0800 731 084
Everyone at Shire Housing Association is deeply saddened by the sudden death of Grace Scott, our long serving Housing Officer.
A well-known and highly respected figure at the Association and across Ayrshire, Grace had worked with Shire HA since its formation in 1997, and prior to that Scottish Homes.
Paying tribute to Grace, Chief Executive Jim Munro said: “Grace was one of our most loyal, kind, supportive and dedicated staff who championed communities across East Ayrshire. She will be sadly missed by Staff and Board Members. Our thoughts are with Grace’s family”.
Current chairperson Simon Roberts extended his sympathies and condolences to Grace’s family describing her as someone who “cared passionately about our tenants and communities, making a huge contribution to the Association.”
As part of our commitment to reduce the Association’s Carbon Footprint and tackle Climate Change, we have developed a Sustainability (Green) Strategy.
We welcome you to review our draft policy and give us your feedback using the link below. The consultation period will run from Thursday 5 September until Monday 16 September 2024.
Thank you for your participation
Our office will be closed from 12.15pm on Tuesday 20th August for staff training and will reopen on Wednesday 21st August at 8.45am.
Our normal out of hours emergency repairs service will be in operation via 01290 421130.
Rent Payment can be made at any time by calling 0330 041 6497, via the AllPay website www.allpayments.net or by using the Allpay mobile app. You can also continue to make payments directly into our bank account, or using the Post Office or PayPoint outlets.
The following numbers may also be of use:
For gas escapes: Transco 0800 111 999
For electrical supply faults: Scottish Power 0800 092 9290
For burst water mains: Scottish Water 0800 731 084
As part of our rolling review programme, we have been updating some of our policies and procedures.
We welcome you to review our draft policies and give us your feedback using the links below. The consultation period will run from Friday 2 August until Sunday 18 August 2024.
Thank you for your participation
Our office will be closed on Friday 12th and Monday 15th July for public holidays.
Our normal out of hours emergency repairs service will be in operation via 01290 421130.
Rent Payment can be made at any time by calling 0330 041 6497, via the AllPay website www.allpayments.net or by using the Allpay mobile app. You can also continue to make payments directly into our bank account, or using the Post Office or PayPoint outlets.
The following numbers may also be of use:
For gas escapes: Transco 0800 111 999
For electrical supply faults: Scottish Power 0800 092 9290
For burst water mains: Scottish Water 0800 731 084
Simply Diligent have been appointed on behalf of Shire Housing Association Ltd to conduct a legionella risk assessment to a small proportion of our stock.
Simply Diligent have been issued with a letter of authority from Shire Housing Association Ltd to produce to tenant when conducting door-to-door visits.
The surveyor will require access to all water sentinel outlets i.e. taps, showers, operational or redundant hot and cold water storage tanks.
The findings of the risk assessment will determine the risk of Legionella. Please see control leaflet providing more information in relation to Legionella and how to prevent legionnaires disease.
Our office will be closed on Friday 24th and Monday 27th May for public holidays.
Our normal out of hours emergency repairs service will be in operation via 01290 421130.
Rent Payment can be made at any time by calling 0330 041 6497, via the AllPay website www.allpayments.net or by using the Allpay mobile app. You can also continue to make payments directly into our bank account, or using the Post Office or PayPoint outlets.
The following numbers may also be of use:
For gas escapes: Transco 0800 111 999
For electrical supply faults: Scottish Power 0800 092 9290
For burst water mains: Scottish Water 0800 731 084
The consultation period will run until 10am Thursday 23rd May 2024.
Thank you for your participation
