Customer Service Excellence

Shire Housing Association take great pride in providing excellent customer service and we have recently had this recognised by the Centre for Assessment who carried out an independent assessment against the Customer Service Excellence standards .  We were delighted with the outcomes from our annual review that confirms that Shire continues to meet the Customer Service Excellence standards, and that we have exceeded the standard with two Compliance Plus awards for our work making positive changes to our services to improve our customer journeys and for our work interacting and supporting our wider communities.  The standard is assessed by meeting some of our outstanding staff team and by taking the views of several our tenants, customers and partners and we would like to thank everyone who was involved and supported us through this assessment.

@centreforassessment #customerserviceexcellence #greatpeople


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