As part of your tenancy agreement, you are required to let us know when there are changes to who is living in your home. To ensure our records are fully up to date, we will be contacting you to confirm the details of the members of your household.
As part of this exercise, we will ask you to, if possible, provide us with an email.
This will allow for a smoother transition to the new method for telephone payments (please see the separate news article here).
All details are held in line with our Data Protection Policy and Fair Processing Notice.
Thanks in advance for your co-operation with this exercise.