Privacy Policy

Privacy Policy

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Privacy Policy

Shire Housing Association (Shire Housing) is a Registered Charity No: SC038664. This privacy policy details how we will use any personal data collected about you from the use of this website. We will update any privacy updates regarding this website on this page. This privacy policy updated on 8 May 2018.

Information collected

Shire Housing collect information from users who register with us, make rental payments, enquire about properties, enquire about services via our contact and newsletter form or volunteer their information through our live chat facility. Website usage information is collected using cookies, see cookies policy for more details.

How we use your information

We collect data about you to process and complete payments, manage your account and contact you regarding any services you have enquired about or marketing material you have opted to receive.

We use the data collected from this website to help provide a better use experience for returning customers. Shire Housing will not share data collected from this website with any third-party.

Whilst processing your payment Shire Housing may share your information with credit reference agencies and fraud prevention agencies.

Marketing material

If you have opted to receive any marketing materials Shire Housing will use this data to send you information regarding products and services that may interest you. You have the right to opt out of receiving marketing material from Shire Housing. If you would like to opt out, please follow the link below.

Opt Out of Marketing Material

Access and correction to your personal information

You retain the right to request a copy of any personal information Shire Housing hold about you that is collected from this website. If you would like to receive a copy of this information, please follow the link below and we will send a copy to you or login to your account to view your details.

Shire Housing want to ensure that personal information that is stored on this site is up to date and accurate. You may request to update this information or remove information that in incorrect using the link below.

My Account Request / Remove Information

Cookies policy

Shire Housing uses cookies to collect information from the website, these are text files which are stored on your computer that collect log information from the internet and behavioural information to improve user experience. This information is used to track website usage and visitor activity analytics.

You can read more about cookies at the following address

Cookies are controlled by your browser. You can set your browser to not accept cookies, the link above will give you a step by step guide on how to do this. Some elements of this website require cookies in order to function properly.

Shire Housing and other websites

The Shire Housing website has links to third-party websites. This privacy policy applies to Shire Housing only, when you use a link on this site to another website you should read their privacy policy.

Contact Shire Housing

Contact Shire Housing if you have any questions about our products services or privacy policy and any data we have attained from the use of this website.

Write to us: Shire Housing Association, Netherthird House, Cumnock KA18 3DB

Request Information

    By using this form you agree with the storage and handling of your data by this website.
    View our Privacy Policy for more details.