The Scottish Housing Regulator has created a jargon buster to help tenants and service users understand some commonly used terms. This can be found at –
www.housingregulator.gov.scot/for-tenants/jargon-buster-for-tenants-and-service-users
Shire HA and Rosewood Homes Partner to Provide New Affordable Housing in Cumnock
Shire Housing Association has announced plans to bring the former Yeatts Yard site in Netherthird, Cumnock back into use, delivering 49 much-needed affordable homes.
The site, once home to a conveyor belt factory until 1985 and later used as an HGV park, has stood vacant for several years. Its transformation into new homes represents a significant investment in the town and a positive step forward for the Netherthird community.
Having acquired the site earlier this month, this development will be Shire Housing Association’s first new build project since 2009 and reflects the Association’s ongoing commitment to meeting housing need across the area.
Working in partnership with Rosewood Homes, the development will provide a mix of one, two and three-bedroom homes designed to meet a wide range of needs. The plans also include homes specifically for older people, along with wheelchair-adapted properties to support accessible living.
The inclusion of homes for older residents and wheelchair-adapted properties will help people to live independently within the community, close to family, friends and local services.
Funding for the project has been secured through grant support from the Scottish Government and existing facilities from Royal Bank of Scotland, demonstrating strong backing for investment in Cumnock’s future.
Construction is due to begin in February 2026, bringing new life to a long-unused site and creating homes that will serve local families for generations to come.
Jim Munro from Shire Housing Association commented:
“The Association is delighted to be working with Rosewood Homes to deliver 49 new affordable, energy-efficient homes in Cumnock. Collaboration has been key to reaching this important stage of the project and we would like to sincerely thank our funders and the wider Project Team for their support. The team includes our solicitors Harper Macleod, Langmuir and Hay as Employer’s Agent, our development consultant Emma Garry. In addition, we are grateful to partners East Ayrshire Council for their support and commitment in bringing the project to fruition.”
John Stewart from Rosewood Homes also commented: “We at Rosewood Homes are absolutely delighted to be working in partnership with Shire Housing Association to deliver 49 high-quality, energy-efficient new homes at Craigen’s Road. As a family-run builder with 40 years of experience in central Scotland, this major new development is a fantastic milestone for our continued growth in the affordable housing sector. We are committed to making a lasting difference in Cumnock—not just by creating a development that residents will be proud to call home, but by transforming a vacant brownfield site and creating jobs for local tradesmen.”
MONDAY 19th JANUARY 2026
We are updating our telephone system.
This will mean that our main number will go out of service for a few hours.
On MONDAY 19th JANUARY ONLY
Please share this information.
Click HERE to view a digital copy of our Winter Newsletter 2025.
To be in with a chance of winning a £50 voucher, please return your completed quiz (page 15) by 12 noon on Monday 22nd December 2025.
Our office will close at 4.45pm on Tuesday 23 December 2025 and will reopen at 8.45am on Tuesday 6 January 2025.
Our normal out of hours emergency repairs service will be in operation via 01290 421130.
Rent Payments can be made at any time by:
You can also continue to make payments directly into our bank account, or using the Post Office or PayPoint outlets.
The following numbers may also be of use:
For gas escapes: Transco 0800 111 999
For electrical supply faults: Scottish Power 0800 092 9290
For burst water mains: Scottish Water 0800 731 084
Wishing you all a lovely Christmas and Happy New Year.
We are happy to share the results of the tenant and owner satisfaction survey that was carried out during September and October 2025. Over 380 tenants and 250 owners were visited by an independent surveyor to gather a range of feedback on our services. Our overall tenant satisfaction has increased to 90.9% but our overall owner satisfaction has decreased to 48%. The full report on the results can be found:-
Tenant Satisfaction Survey Report
Owner Satisfaction Survey Report
We will be working on a plan to understand these results in more detail. If you would like to get involved with this please contact the office as we would welcome your feedback.
At this time of year, we start to plan our budget for the next financial year, which starts in April 2026. We look at the costs of providing services and the investment required to upgrade your homes. The final piece of the puzzle is the amount by which we increase rents to be able to afford all of these costs.
The rent consultation pack, available here, includes information on proposed rent charges and our home improvement plans for 2026/27. More detailed information can be found here. Please read the pack fully and respond to the consultation using one of the following methods:
All tenant responses, where contact details are provided, will be entered into a Prize Draw to win a £50 shopping voucher.
As always, if you need help paying your rent, please contact our customer service or financial inclusion team.
Thank you in advance for your participation.
Our Annual Report has now been distributed to all tenants and is now available to view in digital form below.
As part of our rolling review programme, we have been updating some of our policies and procedures.
We welcome you to review the below draft policy and give us your feedback using the links below. The consultation period will run from Wednesday 8 October until Monday 20 October 2025.
Equality, Diversity, and Inclusion Consultation Form
Thank you for your participation
As part of our rolling review programme, we have been updating some of our policies and procedures.
We welcome you to review our draft policies and give us your feedback using the links below. The consultation period will run from Thursday 7 August until Wednesday 20 August 2025.
